Last updated: 12/11/2025
Welcome to Alpine Child Care Ltd (“we”, “our”, “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website https://www.alpine-child-care.co.uk (“the Site”), make enquiries, or use our childcare booking services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Business name: Alpine Child Care Ltd
Company registration number: 8228658 (registered in England & Wales)
Contact email: office@alpinechildcare.com
Website: https://www.alpine-child-care.co.uk
We arrange and provide childcare services for families on ski holidays across various Alpine resorts.
We may collect and process the following types of information:
Your name, email address, phone number, and postal address.
Details about your ski holiday (resort, dates, accommodation).
Information about your children (names, ages, special requirements).
Payment details (processed securely through third-party payment providers).
Any other information you provide when contacting us or completing a booking form.
When you use our website, we may collect:
Your IP address, browser type, and device information.
How you interact with our website (pages visited, time spent, etc.) through cookies or analytics tools.
We use your personal data for the following purposes:
To process and manage your childcare bookings.
To communicate with you regarding your booking or enquiry.
To match you with appropriate childcare providers.
To manage our business operations and improve our services.
To comply with legal obligations (e.g., record keeping, tax purposes).
To send you relevant updates or marketing communications (only if you have consented).
We process personal data under the following lawful bases:
Contract: To fulfil our obligations in providing childcare services.
Consent: When you agree to receive marketing communications.
Legal obligation: To comply with applicable laws and regulations.
Legitimate interest: For internal business operations and improving our services.
We may share your data with:
Childcare providers or nannies working with us to deliver the services you request.
Payment processors and booking system providers.
IT, hosting, and analytics service providers.
Legal, accounting, or regulatory authorities when required by law.
We do not sell or rent your personal data to third parties.
As we operate in ski resorts across Europe, some of your personal information may be transferred outside the UK.
Where this occurs, we ensure appropriate safeguards are in place to protect your data, in compliance with UK GDPR requirements.
We retain personal data only as long as necessary to:
Provide our services and manage bookings.
Comply with legal and tax obligations.
Resolve disputes and enforce our agreements.
Typically, booking and contact records are kept for up to 7 years.
You have the right to:
Access your personal data.
Request correction of inaccurate information.
Request deletion of your data (“right to be forgotten”).
Object to or restrict processing of your data.
Withdraw consent for marketing at any time.
Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights have been violated.
To exercise your rights, please contact us at office@alpinechildcare.com.
Our website uses cookies to:
Improve functionality and user experience.
Analyse website traffic via Google Analytics or similar tools.
Remember your preferences.
You can adjust your cookie settings through your browser at any time.
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.
However, please note that no method of internet transmission is 100% secure.
Our website may include links to external websites.
We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “last modified” date. Continued use of our website after updates indicates your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Alpine Child Care Ltd
Email: office@alpinechildcare.com
Website: https://www.alpine-child-care.co.uk
