Information about using our service

How does it work? | Fees | Hours | Activities | References | CRB/DBS | Insurance | Tax

How does it work?

  • We are unique in that we do not employ nannies directly. 
  • Instead, we match families with professional self employed nannies living in the Alps and you pay a fixed rate of 16 Euros per hour per nanny.
  • You tell us the exact hours you would like child care and in which resort.
  • We contact our network of lovely, experienced nannies on your behalf.
  • If you don’t know where you are staying yet, you can fill out request forms for nannies in a range of resorts, because booking your child care first might help you choose where to stay.
  • We email you details of all the nannies who are available, and keen to work for you.
  • You read about their experience, view their references, photos etc to help you decide.  You can also request a telephone interview.
  • You pay 3 Euros per hour to Alpine Child Care to book your chosen nanny.
  • We send you a contract including their contact details so you can chat as many times as you’d like to before the trip.
  • You meet your nanny at your accommodation and have a lovely holiday.
  • You pay 13 Euros per hour directly to your nanny at the end of their time with you.
  • You can then provide feedback about your nanny for other parents.
  • If you require several nannies, please fill out a request form for each one because it’s simpler to treat them as separate bookings.

Fees

  • You pay a flat rate of 16 euros per hour per nanny. 
  • This is regardless of how many children each nanny is looking after, or the hours you specify.
  • The rate is also unaffected by peak season dates.
  • You pay 3 Euros per hour to us when you book your nanny.  The remaining 13 Euros per hour is paid directly to your nanny at the end of your holiday.

Hours

  • We provide entirely flexible childcare so you request the exact hours you need.
  • This can be as little as one hour, a couple of hours over lunchtime, right up to a week of full days with evening babysitting.
  • Our nannies manage their own diaries, so they will fit around you.  You will find that while some prefer long hours, others will be delighted to have time off during the day to ski.
  • One thing that’s worth mentioning, is that a lot of the nannies, ski or board to and from work, so if you set hours that are within lift opening times, you might get more people keen to work for you.

Activities

  • We have all kinds of nannies registered with us including: fully qualified nursery nurses, ex PGL activity leaders, au pairs, primary school teachers, nurses having a break from their career, and ski instructors working as evening babysitters.
  • They all live in the Alps and have experience in childcare so they have plenty of ideas for fun activities to suit the ages of your children.
  • A unique benefit of Alpine Child Care is that with us you are booking a person, not just ‘child care’ through a traditional agency, where you often don’t know who you are getting until you arrive.
  • You will know all about them, and will be able to speak as much as you like in advance to plan for the children’s needs together.   

References 

  • When nannies register onto our site, they provide information about their experience, qualifications, first aid training etc.
  • We approach two independent referees to verify this information.  They also provide written references to be added to the nannies profile information for you to view yourselves.
  • Sometimes these referees are also willing for parents to contact them directly to provide a further verbal reference, so ask us if you would like to do this.
  • We don’t hold paper copies of nannies paperwork ourselves anymore because of data protection legislation.  However if you would like to see copies of certificates before you book, you can ask your chosen nanny to email or post you copies.

CRB/DBS

  • The Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA) have merged into the Disclosure and Barring Service (DBS). So CRB checks are now called DBS checks.
  • If nannies have recently lived in the UK they are likely to have a recent DBS which will be listed on their profile.
  • We would never have anyone on our register who has applied for and been declined a DBS.  So if you view a nanny’s profile and it shows that they don’t have one, this will just be because they have lived in France for too long to apply, or are from another country where they don’t exist.

Insurance

  • Your nanny can be treated as just another person in your party for insurance purposes.  So your own standard travel insurance will cover you should the children be injured, or belongings damaged or lost while in the care of you nanny. 
  • We also advise the nannies to have their own travel insurance in case they are injured or lose or damage any of their belongings while working because this is not your responsibility.  You could claim for them if you chose to, but they cannot assume that you will necessarily be willing to do so.
  • The nanny is also covered under the insurance of your accommodation provider as if they were just another guest.

Tax

  • Your nanny is a self employed professional so they are responsible for their own tax affairs and declaring their own income, either in France if they are long term residents, or in the UK if they are living in France for the winter season.